Last updated: September 1st, 2020
The Information We Collect
We collect information directly from individuals, from third-parties, and automatically through the One Source ICT Platform. If you choose not to disclose certain personal information, it may limit your access to certain services or features, including account registration, and the ability to follow other One Source ICT users or share content on other sites.
Account and Profile Information: When you create an account and profile on the One Source ICT Platform, we collect your name, contact information, demographic information, and other information you provide, such as topics that you know about or find interesting. Your name, photo, and any other information that you choose to add to your public-facing profile will be available for viewing by the public and other users users of the One Source ICT Platform. Once you create a profile, other users will be able to see in your profile certain information about your activity on the One Source ICT Platform, such as the questions and answers you post, your followers and who you follow, topics of interest to you, the information you list as credentials, and your edits to your content. For more information about your choices for publicly displayed information, see the section below about Your Choices.
Your Content: We collect and store the information and content that you post to the One Source ICT Platform, including your questions, answers, photos, and comments. Unless you have posted certain content anonymously, your content, date and time stamps, and all associated comments are publicly viewable on the One Source ICT Platform, along with your name. This also may be indexed by search engines and be republished elsewhere on the Internet in accordance with our Terms of Service. For more information about what you can change, see the below section on Your Choices.
Communications: When you communicate with us (via email, through the One Source ICT Platform or otherwise), we may maintain a record of your communication.
Integrated Service Provider and Linked Networks: You can elect to sign in or sign up to the One Source ICT Platform through a linked network (i.e., Twitter or Google), and you can connect your existing One Source ICT account with certain third-party networks like Twitter and Google (each a “Linked Network”). If you elect to sign up through or connect a Linked Network, we receive certain profile and account information about you from the Linked Network. These Linked Networks may also appear in your profile, so that people can find you on these Linked Networks. The specific information provided to us by Linked Networks is determined by you and these third parties and may vary by network.
In all cases, the permissions page for the Linked Network will describe the information being shared. You should consult their respective privacy policies for information about their practices. You may elect to use information from the Linked Network to populate your profile on the One Source ICT Platform and help you find and follow your contacts on the One Source ICT Platform. For information on your choices, including how to disconnect a Linked Network from your One Source ICT profile, see the Your Choices section below. You may also elect to connect and make and receive payments to and from use through third-party networks (“Integrated Service Provider”); if you do so, you will be allowing us to pass to and receive from the Integrated Service Provider your log-in information and other user data for payment purposes.
Engagement: We collect browsing information – such as IP address and location, date and time stamp, user agent, One Source ICT cookie ID (if applicable), URL, unique advertising or content identifiers (if applicable), and time zone, and other information about user activities on the One Source ICT Platform, as well as on third-party sites and services that have embedded our One Source ICT pixels (“Pixels”) widgets, plug-ins, buttons, or related services. We may also receive information about you from third parties, such as other users, partners (including ad partners), or our affiliated companies.
Purposes and Legal Bases for Our Using of Your Information
We do not sell your personal data – such as your name and contact information – to third parties to use for their own marketing purposes. One Source ICT uses the information we collect for our legitimate interests which include the following:
Provide our Services. To provide you the services we offer on the One Source ICT Platform, and make the One Source ICT Platform available to the public, communicate with you about your use of the One Source ICT Platform, respond to your inquiries, provide troubleshooting, and for other customer service purposes.
Personalization. To tailor the content and information that we may send or display to you in the One Source ICT Platform, to suggest followers and content, to offer location customization and personalized help and instructions, and to otherwise personalize your experiences while using the One Source ICT Platform.
Advertising. To display interest-based advertising to you in the One Source ICT Platform, to improve our advertising and measurement systems so we can show you relevant ads, to pre-fill forms in ads, and to measure the effectiveness and reach of ads and services.
Marketing and Promotions. For marketing and promotional purposes, such as to send you news and newsletters, special offers, and promotions, or to otherwise contact you about products or information we think may interest you, including information about third-party products and services.
Analytics. To gather metrics to better understand how users access and use the One Source ICT Platform; to evaluate and improve the One Source ICT Platform, including the Ad Services and personalization, and to develop new products and services.
Comply with Law. To comply with legal obligations, as part of our general business operations, and for other business administration purposes.
How We Share Your Information
We share information as set forth below, and where individuals have otherwise consented:
Service Providers. We may share your information with third-party service providers who use this information to perform services for us, such as payment processors, hosting providers, auditors, advisors, consultants, customer service and support providers, as well as those who assist us in providing the Ad Services.
Business Transfers. We may disclose or transfer information, including personal information, as part of any merger, sale, and transfer of our assets, acquisition or restructuring of all or part of our business, bankruptcy, or similar event.
Legally Required. We may disclose your information if we are required to do so by law.
Protection of Rights. We may disclose information where we believe it necessary to respond to claims asserted against us or, comply with legal process (e.g., subpoenas or warrants), enforce or administer our agreements and terms, for fraud prevention, risk assessment, investigation, and protect the rights, property or safety of One Source ICT, its users, or others.
Your Content and Public Information. Your content, including your name, profile picture, profile information, and certain associated activity information is available to other users of the One Source ICT Platform and may be viewed publicly. Public viewing includes availability to non-registered visitors and can occur when users share your content across other sites or services. In addition, your content may be indexed by search engines. In some cases, we may charge for access to your content and public information on the One Source ICT Platform. See the section below about Your Choices for information about how you may change how certain information is shared or viewed by others.
Metrics. We may share with our advertisers or publishers aggregate statistics, metrics and other reports about the performance of their ads or content in the One Source ICT Platform such as the number of unique user views, demographics about the users who saw their ads or content, conversion rates, and date and time information. We do not share IP addresses or personal information, but certain features may allow you to share your personal information with advertisers on our platform, if you choose to do so.
Cookies. These are small files with a unique identifier that are transferred to your browser through our websites. They allow us to remember users who are logged in, to understand how users navigate through and use the One Source ICT Platform, and to display personalized content and targeted ads (including on third-party sites and applications).
Pixels, web beacons, clear GIFs. These are tiny graphics with a unique identifier, similar in function to cookies, which we use to track the online movements of users of the One Source ICT Platform and the web pages of users of our Ad Services, and to personalize content. We also use these in our emails to let us know when they have been opened or forwarded, so we can gauge the effectiveness of our communications.
Analytics Tools. We may use internal and third-party analytics tools, including Google Analytics. The third-party analytics companies we work with may combine the information collected with other information they have independently collected from other websites and/or other online products and services. Their collection and use of information is subject to their own privacy policies.
How We Protect Your Information
The security of your information is important to us. One Source ICT has implemented safeguards to protect the information we collect. However, no website or Internet transmission is completely secure. We urge you to take steps to keep your personal information safe, such as choosing a strong password and keeping it private, as well as logging out of your user account, and closing your web browser when finished using the One Source ICT Platform on a shared or unsecured device.
Access and Amend Your Information
You may update or correct your account information at any time by logging in to your account. You may also make a number of other adjustments to settings or the display of information about you as described in more detail in the following section about Your Choices.
You may, of course, decline to submit information through the One Source ICT Platform, in which case we may not be able to provide certain services to you. You may also control the types of notifications and communications we send, limit the information shared within the One Source ICT Platform about you, and otherwise amend certain privacy settings. Here is some further information about some of your choices:
Anonymous Posts. You may post certain content anonymously, including questions and answers. In such event, your name is not displayed along with the content, and One Source ICT does not associate such content with your user ID and other profile data. For further information see how anonymity works on One Source ICT
Third-Party Ad Networks
For information about and to opt out of interest-based ads from many ad networks, go to:
European Union: www.youronlinechoices.eu/
U.S.: www.aboutads.info Internet Advertising Bureau
Linked Networks. You may connect or disconnect your Linked Networks, such as Google, through the Account Settings tab in your profile settings, and you may access, amend and delete much of your profile information through your profile settings. Once you disconnect a Linked Network, we will not receive information from that Linked Network going forward, unless you choose to reconnect it. You may also control whether the Linked Network is visible in your profile. Please see this page for more information about Linked Networks and the One Source ICT Platform.
As noted above, One Source ICT gives users several easy-to-use ways to exercise choices about their personal information in the One Source ICT Platform.
Access Amendment, Deletion, Portability, Objection and Other Rights. If you have registered with us and wish to access or update your profile, or exercise certain opt-out rights, you may do so online by visiting the “profile” settings in your account. In addition, users may also have the right to be provided certain personal information in a commonly used format where technically feasible, and, under certain conditions, to object to or restrict our use of certain personal information. You may also contact our privacy coordinator, as set forth below, to access or amend your personal information, to request that we rectify, delete or stop processing your personal information, to withdraw your consent to our processing, and, if you are an EEA resident, to exercise your opt-out rights or place a data portability request.
Requests should be directed to privacy@OneSourceICT.com (or at the Contact Us information shown below). Please keep in mind that certain services will not be available if you withdraw your consent, or otherwise delete or object to our processing of certain personal information. We will respond to your request in accordance with applicable law.
Complaints. You also have the right to lodge a complaint with a supervisory data protection authority.
Retention of Your Data
We will generally retain your profile and related personal information for as long as you have an account with us. If you wish to “be forgotten” by One Source ICT (i.e., request the deletion of your personal information from One Source ICT and the One Source ICT Platform), you will need to delete your account (see “Your Choices” section above). If you delete your account, to the extent permitted by applicable law, we will retain and use your personal information as necessary to comply with our legal obligations, resolve disputes, maintain appropriate business records, and enforce our agreements. Further, any questions you post, threads you start, or other Your Content that other users have responded to or interacted with may continue to appear in the One Source ICT Platform, but your user name will be removed from such content.
Transferring Your Data
One Source ICT is headquartered in the United States, and has operations, entities and service providers in the United States and throughout the world. As such, we and our service providers may transfer your personal information to, or access it in, jurisdictions (including the United States) that may not provide equivalent levels of data protection as your home jurisdiction. We will take steps to ensure that your personal information receives an adequate level of protection in the jurisdictions in which we process it, including through: putting in place appropriate written data processing terms and/or data transfer agreements, using contractual clauses as approved by the European Commission (the form for the standard contractual clauses can be found here), or following an adequacy decision by the EU Commission.
We do not knowingly collect or solicit personal information from anyone under the age of 13 (or under the age of 14 for anyone living in Spain or South Korea), or knowingly allow such persons to register. If we become aware that we have collected personal information from a child under the relevant age without parental consent, we take steps to delete that information.
Links to Other Websites
Your California Privacy Rights
California law permits users who are California residents to request and obtain from us once a year, free of charge, a list of the third parties to whom we have disclosed their personal information (if any) for their direct marketing purposes in the prior calendar year, as well as the types of personal information disclosed to those parties. If you are a California resident and would like to request this information, please submit your request in an email to privacy@OneSourceICT.com.
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